An item is eligible for cancellation if : Refunds are issued once the returned products clear our inspection. Please take into consideration that we only accept qualifying returns but not exchanges. Placing orders in Korea via oversea websitesįor foreigner members living in Korea, Please use the korean website "The korean address is only available on korean website. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Please be advised that these charges are levied by the destination country and we do not have control over them. └ Once your order is shipped, we hope your understanding that you can't cancel or change your order.Ĭustoms and Duties : The recipient will be held responsible for international shipments which may be subject to import duties and taxes.
Please contact our website Community(1:1 Inquiry) if you would like to request an exchange or cancel on your order. Important : Your order is shipped once your payment has been cleared. Poster Tube is added automatically when you order the item putted the poster. (Note: Customers are not able to choose the shipping company) If you choose EMS(or DHL), MusicKorea will take several consideration and has the the right to choose the shipping company (EMS or DHL). In case of the product ordered includes a poster, we will fold the poster.ĮMS(or DHL) and Small Packets shipping have a tracking number during delivery.
The amount paid for the poster tube will be stored for the next purchase use.) (If the order has include a poster tube, we will ship the order without the poster tube. Poster Tube is not applicable for Small Packets shipping. Small Packets via "K-Packet Service": there are a weight limit (Below 2kg).
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